myAccess Support

With faster, easier and hassle free access to manage finances online, myAccess provides you with a one-stop solution to conduct your personal and business banking anywhere any time. If you need any assistance with regards to myAccess support, please contact us.

If you need assistance to:

  Register for myAccess

  Forgotten myAccess User ID

  Unblock myAccess subscription number

  Unblock myAccess token

  Lost myAccess token

  Replace myAccess token

Please contact:

  our Customer Service Representatives at (+84 8) 3824 1525 Ext: 200/210/217 from 8:30am to 4:00pm, Monday to Friday(except Public holidays), no lunch-break ;

  myAccess 24/7 Hotline at (+84 8) 3824 2044